Job Description

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Change Exchange is seeking a Containers for Change Attendant to join our team on a casual basis at our Coolum Beach depot. This hands-on role combines customer service, recycling operations, and warehouse activities to help deliver an efficient and positive recycling experience for our customers.

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As part of our team, you will assist with the collection, sorting, processing, and handling of eligible beverage containers while maintaining a safe, clean, and organised work workplace. This role is ideal for someone who enjoys physical work, interacting with customers, and contributing to environmental sustainability.

Key Responsibilities n

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- Accept, sort and process eligible beverage containers in accordance with Containers for Change guidelines
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- Provide friendly and professional customer service to members of the public
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- Verify container eligibility and identify non-conforming items
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- Operate counting, scanning and point-of-sale systems accurately
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- Process customer refunds and transactions in accordance with company procedures
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- Sort containers by material type and prepare them for transport and recycling
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- Operate forklifts safely to move pallets, cages, bins and bulk recycling materials throughout the depot
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- Load and unload trucks, trailers and collection vehicles
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- Assist with baling and storage of recyclable materials where required
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- Maintain accurate records of container volumes and operational activities
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- Keep the depot clean, tidy and free from hazards through regular housekeeping activities
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- Follow workplace health and safety procedures and report hazards, incidents and maintenance issues promptly
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- Work collaboratively with team members to ensure efficient depot operations
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- Assist with stock control and monitoring of operational supplies including bags, labels, PPE and cleaning materials
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- Support depot opening and closing procedures as required
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What We're Looking For nn
- Current Forklift Licence (essential )
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- Ability to work in a physically demanding environment, including lifting, carrying, pushing and moving recyclable materials
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- Strong customer service and communication skills
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- Reliable, punctual and self-motivated with a positive attitude
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- Ability to work safely and follow established procedures
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- Basic computer skills and ability to use point-of-sale systems
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- Attention to detail and commitment to maintaining high operational standards
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- Previous experience in warehousing, recycling, waste management, logistics, retail or similar industries highly regarded
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- Ability to work both independently and as part of a team
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- Flexible availability, including weekend work where required
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Requirements nn
- Current Forklift Licence (mandatory )
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- Steel-capped safety boots (mandatory )
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- Current Driver's Licence preferred
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- Capacity to undertake manual handling tasks throughout the shift
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All other required PPE is supplied by Change Exchange.

What We Offer n

At Change Exchange, we are committed to creating a safe, supportive and rewarding workplace.

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- competitive casual rates
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- flexible shifts
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- ongoing training
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- the opportunity to work for an organisation making a real difference to environmental sustainability in Queensland
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- You'll be joining a friendly team that values safety, teamwork, customer service and community impact
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About Us n

Change Exchange is a leading operator within Queensland's Containers for Change program. We help thousands of customers recycle eligible beverage containers each year, reducing waste and promoting a cleaner, more sustainable future.

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Our team is passionate about delivering excellent customer service while supporting environmental outcomes and community recycling initiatives.

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📌 Containers for Change Attendant (Mount Coolum)
🏢 Change Exchange
📍 Mount Coolum