Career Management Services (CMS) supports employers, insurers and government organisations across Australia and New Zealand. For 15+ years, we have helped people navigate career change, workplace transition, redundancy and injury management.
About the role n
Own the health, performance and growth of an allocated insurance-client portfolio. Build trusted relationships, expand CMS services within existing organisations and partner with delivery teams to deliver on client commitments.
Duties n
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- Manage client relationships and maintain structured contact cadences
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- Grow accounts across teams, branches, divisions and service lines
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- Introduce CMS services and establish client pilot programs
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- Monitor referral, engagement and account-performance metrics
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- Resolve issues and coordinate commitments with delivery teams
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Skills & experience nn
- Insurance,
workers compensation or personal injury experience
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- Account management experience with complex corporate clients
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- Credibility with claims teams and senior decision-makers
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- Intermediate Microsoft Excel and performance-reporting capability
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- Current driver's licence; NSW travel and required checks
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- Established portfolio of warm client relationships
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- Genuine autonomy over account management and growth
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- Cooperative team focused on long-term relationships
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- Meaningful work supporting return-to-work and career rebuilding
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- Sydney NSW hybrid working arrangement
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Culture n
People enjoy working at CMS because the work is meaningful and the team values durable client relationships over short-term wins. You'll join a collaborative national organisation with genuine autonomy over your portfolio.
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📌 Account Manager - Workers' Compensation (Sydney)
🏢 Career Management Services
📍 Sydney
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