Job Description

Student Services & Experience Officer - Activities n

Navitas is a leading global education provider that has helped generations of learners transform their lives through education. Working in our University Partnerships Australasia(UPA) division you’ll be part of a team supporting Navitas’ portfolio of colleges, campuses, and offices.

Company Description n

Navitas is a leading global education provider that has helped generations of learners transform their lives through education. Working in our University Partnerships Australasia(UPA) division you’ll be part of a team supporting Navitas’ portfolio of colleges, campuses, and offices.

Job Description n

The Student Services & Experience Officer - Activities (SSEO-Activities) role ensures student experiences remain at the heart of Navitas English’s operations. Through providing a high-level of student support and administration services and gathering and sharing student feedback with the Student Services & ExperienceManager (SSEM), the SSEO-Activities guarantees students receive a welcoming and high standard of service throughout their period of study with Navitas English.

Qualifications Essential n

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- Commitment to providing a high standard of customer service with previous experience in a busy workplace
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- Strong customer service focus when dealing with potential clients
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- Culturally sensitive and patient with an approach to understand student/ customer needs
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- Qualification and/ or a keen interest in sports and outdoor activities
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- Ability to work within a team and independently
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- Excellent written and verbal communication skills
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- Highly organised with the ability to multitask and prioritise work
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- Proficient in MS Office and experience in social media posting
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- High school certificate or higher
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- First Aid Certificate
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Desirable nn
- Knowledge of the English language industry
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- Experience in an administration role and/ or a sport orientated role
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- Experience using a student management system
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- A second language
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Additional Information What we offer n

An attractive remuneration package will be negotiated with the successful candidate. The Navitas Group offers outstanding long-term career opportunities within Australia and abroad, and is values driven and an equal opportunity employer.

Applications close midnight Sunday September 6th 2026 n

Successful applicants require working rights in Australia and will be subject to relevant pre-employment checks.

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Navitas strives to be a workplace that promotes diversity, flexibility and equal employment. As such, we invite experienced candidates of all ages, people with a disability and Indigenous Australians to apply.

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📌 Student Services & Experience Officer - Activities (Sydney)
🏢 Navitas English
📍 Sydney