Job Description

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Victorian Home and Community Care - Ballarat VIC

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As an Administration Assistant, you will play a pivotal role in supporting the smooth operation of our programs and services. This role involves handling a variety of administrative tasks, including data entry, managing participant intake processes, and providing HR assistance. The ideal candidate will be organised, proactive, and have a passion for working in the disability sector.

Key responsibilities n

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- Data Entry: Accurately input and manage data related to clients, staff, and programs.
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- First Point of Contact: Respond to and manage emails and phone calls, addressing inquiries and directing them to appropriate personnel.
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- Managing Intake: Oversee the intake process for new participants, including initial paperwork and scheduling/rostering.
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- Intake Paperwork: Monitor and manage intake paperwork, ensuring all documentation is completed accurately and within required timelines.
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- Rostering: Assist with creating and managing staff rosters to ensure optimal coverage for programs. Approval of timesheets.
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- Correspondence Management: Handle and organise correspondence related to participants and staff.
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- HR Assistance: Support recruitment, onboarding, and compliance activities, including the employment of staff for programs.
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- Networking/Marketing:



attend networking events and support digital marketing
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About you nn
- Experience in compliance or HR functions, with a strong understanding of employment laws and regulations.
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- Previous experience with the National Disability Insurance Agency (NDIA) is preferred but not essential.
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- Proficiency in data entry and administrative tasks.
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- Strong organisational and time-management skills.
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- Excellent communication skills, both verbal and written.
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- Ability to handle sensitive information with confidentiality and discretion.
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- Proficient in using office software and management systems.
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- Relevant qualifications or certifications in administration, HR, or disability services are advantageous.
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- Experience in a similar administrative role, particularly within the disability or health sector, is beneficial.
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About us n

At VHCC, we are dedicated to making a positive impact in the lives of individuals with disabilities. We strive to provide high quality support and services tailored to our clients' needs.

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Be part of a supportive and passionate team dedicated to making a difference.

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Opportunity for professional development and career growth.

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Competitive salary and benefits package.

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Positive and inclusive work setting.

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📌 Administration Assistant (Mount Pleasant)
🏢 Victorian Homemmunity Care
📍 Mount Pleasant