Job no:
Work type: Full Time
Location: Ballina
Categories: Retail Administration

Discover a excellent place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

Harvey Norman Ballina is seeking a passionate, customer service focused Operations Assistant to join them in delivering Great Service, Always! to their customers.

To be successful you must:

- Be highly motivated and results driven person with outstanding customer service and communication skills
- Enjoy working in a team environment

What we require:

- Excellent communication skills in both verbal and written
- Must be motivated and have a great eye for detail
- Have experience in resolving customer complaints and making quick decisions to ensure customer satisfaction and timely service
- Have basic knowledge in Microsoft Word and Excel
- Enthusiasm and willingness to learn with a “can do” attitude
- Flexibility across retail trading hours including weekends,



public holidays and late night trades

In this role you will:

- Actively manage Harvey Norman customer repairs and servicing, providing customer updates in a timely manner
- Assist with the department's admin duties including processing credit and debit invoices, claims and reconciliations.
- Tag faulty products and liaise with our service agents & suppliers and keeping the service database up-to-date
- Dispatch online orders and stock transfers
- Assist in stock control

What we offer:

- Harvey Norman is a strong advocate of career progression with a wide support network for professional development
- An environment where good performance is recognised and rewarded
- A flexible and positive work environment

Advertised: 29 Sep 2026 AUS Eastern Standard Time

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📌 Operations Assistant (Ballina Shire Council)
🏢 Harvey Norman Global Pty
📍 Ballina Shire Council