AI-Driven Service Desk Manager | Lead 12-Person Team (Sydney)

AI-Driven Service Desk Manager | Lead 12-Person Team (Sydney)

06 Oct
|
Ntt
|
Sydney

06 Oct

Ntt

Sydney

Job Description

NTT is seeking a Service Desk Manager in Sydney to lead a 12-person team delivering Level 1/2 support in a finance-focused workplace. You will drive automation, AI-enabled service delivery and continuous improvement while ensuring strong customer outcomes.

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You will oversee incident and problem management, stakeholder engagement and collaboration with infrastructure, security and vendor teams to optimise service delivery in a modern digital workplace.

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📌 AI-Driven Service Desk Manager | Lead 12-Person Team (Sydney)
🏢 Ntt
📍 Sydney

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