Job Description

Medical Administration Officer – Tribunal Services n

The Opportunity

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We are seeking an experienced Medical Administration Officer to provide high-quality administrative and coordination support within a specialist government team supporting independent medical assessment processes.

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This is an initial 6-month contract with potential for extension, offering the opportunity to work within a Queensland Government environment supporting medical professionals, decision-makers and stakeholders through a structured assessment process.

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You will be responsible for managing confidential documentation, preparing accurate correspondence and reports, maintaining electronic files, coordinating appointments and providing professional support throughout the assessment process.

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The role is suited to an experienced administrator who enjoys working in a fast-paced environment, has strong attention to detail and is confident managing complex information, competing priorities and stakeholder relationships.

As a Medical Administration Officer – Tribunal Services, you will: n

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- Provide high-quality administrative and secretariat support to medical decision-makers, ensuring they have accurate and complete information to undertake their role;
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- Prepare, format and quality-check correspondence, reports and assessment documentation with a high level of accuracy;
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- Undertake electronic file management within a paperless environment, including document organisation, PDF management and maintaining accurate records;
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- Coordinate assessment appointments and liaise professionally with workers, representatives, insurers and medical professionals;
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- Support virtual assessments and meetings,



including coordinating technology requirements and ensuring processes run smoothly;
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- Manage confidential information appropriately while maintaining accurate data entry and records across relevant systems;
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- Undertake transcription and document preparation activities, including responding to time-sensitive requests and meeting deadlines; and
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- Identify opportunities to improve administrative processes and contribute to productive service delivery.
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Required Experience nn
- Demonstrated experience providing administrative support in a fast-paced environment requiring accuracy, confidentiality and strong attention to detail;
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- Advanced word processing skills with experience preparing professional documentation, correspondence and reports;
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- Experience using electronic records management systems and working within a paperless office environment;
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- Strong data entry skills and confidence learning and using digital systems and software platforms;
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- Ability to prioritise competing tasks, manage deadlines and maintain quality outcomes under pressure; and
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- Strong interpersonal skills with the ability to communicate professionally with a range of stakeholders.
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Highly regarded: nn
- Previous experience in medical administration, healthcare, insurance, workers compensation, legal or government environments;
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- Experience with Dictaphone typing, transcription or audio-to-text document preparation;
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- Experience using Adobe Acrobat / PDF editing tools and electronic document management systems;
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- Knowledge of medical terminology or experience working with medical reports and assessments; and
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- Understanding of workers compensation processes or legislative environments.
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Benefits nn
- Opportunity to contribute to meaningful work supporting workers and the broader Queensland community;
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- Initial 6-month contract with potential extension;
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- Exposure to a specialist government environment and statutory decision-making processes;
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- Develop highly transferable skills across administration, case management, stakeholder engagement and legislative support; and
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- Work alongside experienced professionals within a supportive team environment.
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At u&u; Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.

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Should you require reasonable adjustments throughout the recruitment process (including alternate formats to apply), or have a preferred method of communication, we encourage you to make a request via ***********@uandu.com or contact u&u; on 9*** to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.

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Additionally, for a barrier-free and inclusive online experience, you can access u&u;’s opportunities using accessibility software Recite Me at jobs.

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📌 Medical Administration Officer - Tribunal Services (Brisbane)
🏢 u&u. Recruitment Partners
📍 Brisbane