An exciting opportunity for an experienced Client Support Officer to join an established software business in a part-time (20 hours per week, across 5 days), 100% remote, work from home role.
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You’ll provide day-to-day customer support, user assistance, online training and administration, helping clients get the most out of the company's software platform. This is a great opportunity for someone from customer service, client support, help desk or administration who enjoys problem solving, building relationships and working independently.
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Perks To You
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- 100% remote / work from home anywhere in Australia
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- Part-time role, 20 hours per week across 5 days
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- Flexible start and finish times
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- Monday to Friday role
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- No commute or office attendance required
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- Join an established software business supporting clients across ANZ
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- Opportunity to build your experience within the software and technology sector
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- Varied role across client support, online training and administration
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Your Responsibilities
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- Providing timely and effective client and customer support
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- Responding to user queries and providing clear solutions
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- Delivering and assisting with online client training
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- Supporting clients with the use of the software platform
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- Maintaining and improving customer support resources
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- Building strong relationships with clients and internal teams
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About You
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- Experience in customer service, client support, technical support, administration or help desk support
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- Self-motivated and comfortable working independently in a fully remote environment
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- Experience working with accountants or accounting professionals, or a qualification in accounting or finance is essential
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Your New Company
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Join an established software and technology business as the Client Support Officer, supporting clients across Australia and New Zealand. You’ll become part of a collaborative team and have the flexibility to work completely remotely while building your experience across client support and software.
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At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
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We actively encourage applications from any background.
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📌 Client Support Officer (Brisbane)
🏢 Randstad - Business Support
📍 Brisbane
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