Job Description

Position Accountabilities & Activities Pick‑Up and Delivery n

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- Review daily run‑sheet and whiteboard prior to commencing deliveries or pickups.
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- Conduct pre‑departure vehicle inspections and report any issues.
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- Safely load items using correct tie‑down and securing methods.
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- Transport, unload, and deliver freight in a manner that prevents damage, spoilage, or loss.
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- Follow all customer‑specific delivery instructions agreed prior to dispatch.
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- Maintain accurate documentation, including delivery signatures on Job Cards and Consignment Notes.
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- Adhere to scheduled routes and timeframes.
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- Navigate efficiently using approved map applications.
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- Select optimal routes considering traffic, construction, and other environmental factors.
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Safety nn
- Follow best‑practice safety procedures during driving, loading, and unloading.
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- Immediately notify the Store Manager of any accidents, incidents, or hazards encountered while off‑site.
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Professional Packing nn
- Follow PACK & SEND’s packing standards, guidelines, and approved methods.
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- Pack, weigh, measure, and label items for shipment or storage.
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- Use packing tools and materials correctly, including hand tools, adhesives, cushioning materials, and pallet jacks.
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- Maintain a clean, organised, and safe packing and warehouse area.
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Training nn
- Complete all required e‑Learning modules, webinars, and competency‑based training.
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- Apply newly acquired skills to improve packing quality, customer service, and operational efficiency.
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Compliance & Safety nn
- Apply PACK & SEND’s WH&S; policies at all times.
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- Conduct duties in accordance with the PACK & SEND Code of Conduct, ensuring professionalism, brand integrity, and respectful customer interactions.
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- Follow all operational procedures, including freight handling, documentation, and customer communication standards.
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Note: The above outlines minimum role requirements. Additional duties may be assigned at the discretion of the company.





Position Qualifications, Skills and Professional Experience Qualifications n

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- Completion of High School (Year 12 or equivalent).
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- Valid Australian Driver’s Licence.
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Experience nn
- Experience in a rapid‑paced retail, logistics, or customer‑service workplace.
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- Experience coordinating or supporting team activities (desirable).
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Skills nn
- Strong analytical and problem‑solving skills.
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- High level of computer literacy, including Microsoft Office and Google Workspace.
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- Ability to follow structured processes and adapt to operational changes.
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Attributes nn
- Excellent written and verbal communication skills.
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Professional presentation and punctuality. nn
- Self‑motivated, reliable, and committed to high standards of customer service.
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- Energetic, enthusiastic, and proactive.
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- Embraces change and continuous improvement.
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- Highly organised with strong prioritisation skills.
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What We Offer nn
- A respected role within one of Australia’s most recognised logistics and packaging networks.
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- Competitive pay, consistent hours, and job security.
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- Full training across PACK & SEND’s industry‑leading packing standards and operational systems.
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- A positive, team‑focused environment where your contribution is genuinely valued.
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- Modern equipment, safe work practices, and a strong commitment to your wellbeing.
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- Clear pathways to develop your skills in logistics, customer service, and store operations.
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- Real variety — no two days are the same, with exposure to unique items, customers, and challenges.
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Employment Options nn
- Part‑time and casual vacancies available, ideal for candidates seeking flexible work arrangements.
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- Flexible rostered hours, with shifts that can be tailored around study, secondary employment, or personal commitments.
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- Opportunities to increase hours during peak periods based on performance and business needs.
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Pay: $28.60 – $33.00 per hour

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Expected hours: 16.0 – 20.0 per week

Benefits: n

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- Employee mentoring program
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Work Location: In person

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📌 Logistics Driver & Professional Packer (Surry Hills)
🏢 NAN
📍 Surry Hills