Job Description

Administration and Customer Service roles - entry level full and part time n

We are seeking enthusiastic individuals for entry-level Administration and Customer Service roles within the insurance industry in Milton, Queensland. This position offers both full-time and part-time opportunities, providing essential support to our clients and ensuring a high standard of service. As a key member of our team, you will contribute to the smooth operation of our office and call centre to help foster positive relationships with our customers.

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Along with full time, we have roles suitable for those studying and those requiring permanent part time hours. We will conduct a group information and interview session providing details on the multiple roles available.

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Hourly rate dependent upon experience. All other entitlements and leave as per Fair Work.

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Responsibilities:

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- Assist customers with inquiries,



via phone and email to provide information about insurance products and services.
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- Manage administrative tasks such as data entry, filing, and maintaining customer records.
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- Support the team in processing insurance claims and documentation.
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- Handle customer complaints and resolve issues in a qualified manner.
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- Collaborate with colleagues to ensure efficient office operations.
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- Maintain a clean and organised workspace.
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Qualifications:

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- High school diploma or equivalent.
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- Previous experience in customer service or administration is an advantage but not essential.
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- Strong communication skills, both verbal and written.
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- Proficient in using computer systems and software applications.
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- Ability to work effectively in a team and independently.
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- Attention to detail and strong organisational skills.
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📌 Administration and Customer Service roles - entry level full and part time (Brisbane)
🏢 Rizon Building
📍 Brisbane