Job Description

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Audio Visual Officer | AV & Video Conferencing

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Support reliable audio visual and video conferencing services across a complex government environment, managing meeting spaces, resolving AV incidents and coordinating vendor support. This role is onsite in Canberra.

Location n

ACT

Work Arrangement n

Onsite

Contract Duration n

ASAP to 30 June 2027, with up to two 12-month extensions

Security Clearance Requirement n

Current NV1 clearance

Closing Date n

1 October 2026, 11:59pm Canberra time

Essential Tasks n

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- Manage AV equipment and meeting spaces to ensure reliable meeting and presentation services.
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- Configure rooms and provide AV and video conferencing support for meetings and events.
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- Triage,



prioritise and resolve AV requests and technical incidents through ServiceNow and other channels.
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- Coordinate external AV vendors for specialist support and escalated technical issues.
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Key Criteria nn
- Demonstrated AV and video conferencing support experience in corporate or government environments.
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- Solid troubleshooting capability across AV systems and collaboration technologies.
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- Strong communication, stakeholder engagement and customer service skills.
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- Ability to manage competing priorities, work collaboratively and deliver under pressure.
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