Great Southern Bank is seeking a Contact Centre Platform & Systems Specialist to own day-to-day administration, reporting and optimisation of our contact centre platforms. You will partner with teams across the business to drive continuous improvement and smarter ways of working.
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If you enjoy blending technology, data and problem-solving to improve customer outcomes, this role offers a cooperative and supportive environment with opportunities to influence platform enhancements and reporting.
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📌 Hybrid CC Platform & Analytics Specialist (Melbourne)
🏢 Great Southern Bank
📍 Melbourne
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