Job Description

Synergy Education Group – Woolloongabba QLD

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Want to start your career with a company whose work genuinely makes a difference?

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Synergy Education Group specialises in delivering first aid training to businesses and organisations, helping Australians gain the skills and confidence to respond in an emergency.

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Behind every training course we deliver is a team working to make that experience happen, and we’re looking for an enthusiastic, friendly and eager-to-learn Administration Assistant to join our Head Office team in East Brisbane/Woolloongabba.

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This is a full-time, entry-level position, 5 days per week (38 hours) and a great opportunity for someone looking to kick‑start their career and build real administration and customer service experience.

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No extensive administration experience? That’s okay.

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We’re looking for the right person with the right attitude . Full on‑on‑job training and support will be provided.

What you’ll do n

As part of our administration team, you’ll help support our customers and keep our day‑to‑day operations running smoothly.

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Your role will include:

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- Being one of the first points of contact for our customers over the phone
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- Responding to customer enquiries by phone and email
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- Providing friendly, timely and accurate information
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- Entering and updating information in our database
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- Assisting with bookings, administration and general office tasks
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- Supporting our team with the day‑to‑day coordination of training
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- Helping us provide a great experience for our customers from their first enquiry through to their training
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About you n

You don’t need years of experience. We’re much more interested in who you are and the attitude you bring to the role.

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We’d love to hear from you if you:

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- Are friendly, enthusiastic and approachable
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- Have a confident and professional telephone manner
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- Enjoy talking to people and helping customers
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- Are organized and pay attention to the little details
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- Communicate clearly and professionally
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- Are comfortable using computers and keen to learn new systems
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- Are a team player who is happy to jump in and help
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- Are reliable and take pride in doing a job well
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- Are motivated, positive and genuinely eager to learn
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It would be a bonus if you have:

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- Previous administration experience
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- Previous customer service experience
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But neither is essential.

Most important... n

We can teach you our systems, processes and how we do things.

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What we’re really looking for is someone with a great attitude, a willingness to learn and the enthusiasm to become an significant part of our team.

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If you’re looking for an opportunity to start your career, learn new skills and be part of an organisation whose work genuinely makes a difference, we’d love to hear from you.

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📌 Administration Assistant (Entry Level) (Brisbane)
🏢 Synergy Education Group
📍 Brisbane