Job Description

Experienced Disability Support Worker - Complex Supports n

Angels on Duty is seeking experienced Disability Support Workers to support participants with a range of complex physical, intellectual, behavioural, communication and psychosocial support needs across Ipswich, Walloon, South Brisbane Suburbs, Logan and surrounding areas.

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Our participants require highly individualised support, including 24/7 care, community access, behavioural support, personal care and assistance with complex daily living needs.

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Successful applicants will be confident working both independently and as part of a multidisciplinary team while maintaining a strong focus on participant safety, dignity, choice and quality of life.

About the Role n

Angels on Duty is seeking experienced Disability Support Workers to support participants with a range of complex physical, intellectual, behavioural, communication and psychosocial support needs across Ipswich, Walloon, South Brisbane Suburbs, Logan and surrounding areas.

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Our participants require highly individualised support, including 24/7 care, community access, behavioural support, personal care and assistance with complex daily living needs.

Experience Required n

Applicants should have demonstrated experience supporting adults with one or more of the following:

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- Intellectual disabilities and cognitive impairments
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- Non-verbal or limited verbal communication
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- Complex behavioural support needs
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- Behaviours of concern and behaviour escalation
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- Sensory processing difficulties and environmental triggers
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- Mental health and psychosocial disabilities
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- High-intensity support needs
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- Complex personal care requirements
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- Participants requiring continuous supervision and active support
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Clinical and Complex Care Experience (Highly Desirable) n

Experience supporting participants with:

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- PEG feeding
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- Medication administration
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- Bowel care and continence management
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- Stoma care
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- Catheter care
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- Hoisting and manual handling
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- Epilepsy and seizure management
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- Dysphagia and mealtime management plans
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- Positive Behaviour Support Plans (PBSPs)
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- Restrictive practice frameworks
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Role Expectations nn
- Provide safe, structured, and person-centred support both within the home and community environments.
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- Support participants requiring 24/7 supervision and assistance with daily living activities.
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- Facilitate meaningful community access while promoting independence, inclusion, and social engagement.
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- Implement Positive Behaviour Support strategies and de-escalation techniques during challenging situations.
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- Interpret non-verbal communication, behavioural cues, and sensory triggers to support participant needs effectively.
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- Conduct dynamic risk assessments and make sound decisions within changing environments.
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- Maintain continuous supervision where required due to the participant's vulnerability and inability to seek assistance independently.
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- Support emotional regulation, routines, motivation, and skill development.
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- Follow support plans, Behaviour Support Plans, risk assessments, and safeguarding requirements at all times.
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- Complete detailed progress notes, behavioural observations, incident reports, and communication records.
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Independent Community Support Skills n





Successful applicants will demonstrate experience working independently in community settings, including:

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- Decision-making without direct supervision
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- Rapid risk assessment and problem-solving
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- Behaviour de-escalation and crisis response
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- Managing behaviour escalation in public settings
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- Identifying and responding to sensory triggers
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- Safe withdrawal from environments when required
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- Maintaining participant safety whilst promoting community participation
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Professional Judgement & Accountability n

We are looking for workers who can confidently:

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- Adjust activities and support strategies based on participant presentation and behaviours
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- Recognise when a situation or setting is becoming unsafe
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- Leave unsafe environments immediately when required to protect the participant and others
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- Communicate effectively with families, coordinators, allied health professionals and management
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- Follow Behaviour Support Plans and risk management strategies precisely
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- Maintain professional boundaries and duty of care at all times
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- Exercise sound judgement whilst working independently
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What We Are Looking For n

The ideal candidate will be:

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- Patient, resilient and adaptable
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- Highly observant and proactive
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- Calm under pressure
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- Experienced supporting participants with complex and multiple disabilities
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- Confident working independently within the community
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- Committed to delivering high-quality, person-centred support
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- Passionate about improving participant outcomes and quality of life
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This role is best suited to experienced support workers who have a strong understanding of complex disabilities, behaviour support, community access, and high-intensity support needs, and who are confident providing consistent, safe and responsive support across a variety of environments.

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📌 Experienced Disability Support Worker - Complex Supports (Ipswich)
🏢 Angels on Duty
📍 Ipswich