Capability Support Services in Brisbane is seeking an experienced Intake Manager (Administration) to lead Intake, Referrals, Scheduling, Administration and Client Experience functions for our NDIS and Allied Health services.
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Reporting to the General Manager, you will oversee an Intake Coordinator and three Intake Officers, drive process improvements, manage KPIs and ensure a seamless journey from enquiry through onboarding and service delivery, resolving issues and optimising performance.
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📌 Intake & Referrals Operations Lead (Brisbane)
🏢 Capability Support Services
📍 Brisbane
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