Job Description

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Are you passionate about community engagement, stakeholder relationships, and clear, impactful communication?

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We’re seeking an experienced Program Engagement Officer to support the delivery of a major, long-term infrastructure investment program across North Queensland. This role sits within a dedicated Communications and Stakeholder Management team and plays a key part in ensuring projects are delivered with robust community understanding, trust, and support.

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You’ll work closely with program managers and project teams, providing high-quality communication, stakeholder liaison, and community engagement support across a diverse portfolio of projects.

What You’ll Be Doing n

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- Research and analyse information to prepare high-quality written content , including briefing notes and stakeholder correspondence.
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- Develop and implement community engagement plans , including key messages, targeted engagement approaches, and supporting materials.
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- Prepare a wide range of communication materials , such as media responses, media releases, ministerial and executive briefings, newsletters, flyers, and display materials.
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- Respond to media enquiries and draft clear, accurate media statements.
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- Build and maintain strong relationships with external stakeholders , community representatives, and internal teams.
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- Provide communication and engagement advice that supports positive community outcomes and protects organisational reputation.
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- Ensure confidentiality, accuracy, and compliance with records management and governance standards.
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What You’ll Bring nn
- Exceptional written and verbal communication skills , with the ability to tailor messaging for diverse audiences.
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- Proven experience in stakeholder engagement, community consultation, or communications , ideally within large programs or complex environments.
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- Strong relationship-building skills and a collaborative approach to delivering customer-focused outcomes.
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- Sound understanding of community engagement best practice and relationship management.
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- Experience preparing briefing notes, executive correspondence, and ministerial-style content .
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- Ability to manage sensitive issues, reputation, and stakeholder expectations with professionalism and integrity.
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- A proactive mindset, with the ability to think strategically, embrace new ideas, and make well-considered decisions.
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- Strong respect for governance, policy, and ethical standards.
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Why This Role? nn
- 12-month contract with a strong likelihood of extension
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- Townsville-based role supporting impactful regional projects
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- Opportunity to work on high-profile programs that make a real difference to local communities
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- Collaborative team environment with exposure to senior stakeholders and decision-makers
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To apply please send your resume or contact Nat on or

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📌 Program Engagement Officer (Townsville)
🏢 BLACKROC Recruitment
📍 Townsville