The Senior Service Desk Officer at the Attorney-General's Department – Official leads a skilled ICT Service Desk team, delivering high-quality first level support for incidents and requests. You will drive continuous service improvement, mentor junior staff, and maintain the ICT knowledge base and SOPs to ensure consistent service delivery across internal and external providers.
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Applicants should be prepared for some out of hours work as part of the role and will participate in adaptable working
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📌 Senior IT Service Desk Lead (Flexible Hours) (Adelaide)
🏢 Attorney-General's Department – Official
📍 Adelaide
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