Job Description

IRAMOO COMMUNITY CENTRE – Wyndham Vale VIC

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The Booking & Administration Officer works under the direction of the Centre Manager to ensure the Centre is a vibrant, welcoming and inclusive community resource. The role functions as part of a team to ensure the effective and efficient operation of the Centre and achieve the goals set out in the Strategic Plan.

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Key responsibilities

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Manage the venue bookings calendar to ensure organised and effective use of Centre spaces

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Maintain accurate records of venue hire bookings, hire agreements and associated documentation

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Maintain the key register and records relating to venue hire

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Coordinate function and room hire enquiries and provide clear information to prospective and existing hirers

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Serve as a welcoming first point of contact for visitors, phone and email enquiries

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Perform reception duties and respond to enquiries in a timely and skilled manner

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Provide information about Centre programs, services, venue hire and community support options

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Maintain accurate records of venue hire fees and charges

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Prepare and issue monthly invoices to hirer groups

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Follow up outstanding invoices within required timeframes

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About you

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Demonstrated experience in administration, reception duties and/or venue bookings (desirable)

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Experience managing bookings, records, invoices and customer enquiries (desirable)

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Competency in Microsoft Office programs and relevant administrative systems (desirable)

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Strong organisational skills and attention to detail (desirable)

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Friendly, professional manner with strong interpersonal and communication skills (desirable)

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Ability to work independently and as part of a small team (desirable)

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Certificate III in Business (Administration) or a related qualification would be advantageous but is not essential

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Employment conditional upon a satisfactory Police Check and Working With Children Check

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Current driver's license and roadworthy vehicle

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About us

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Iramoo Community Centre Inc. is located at 84 Honour Avenue, Wyndham Vale 3024. The Centre operates as a vibrant, welcoming and inclusive community resource.

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📌 Booking & Administration Officer (Melbourne)
🏢 IRAMOO COMMUNITY CENTRE
📍 Melbourne