Job Description

Parts Interpreter - Agricultural Equipment n

Honeycombes Sales and Service – Cairns QLD

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The Parts Interpreter role is apermanent full time position based in our Cairns branch.

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As a Parts Interpreter, you will be responsible for interpreting customers’ parts requirements for agricultural machinery and equipment, at the counter, via email and over the phone. You will enjoy providing a high level of customer service, and take pride in maintaining quick response times and supporting the continuous review of processes and systems to improve efficiency.

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Key responsibilities include, but are not limited to:

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- Interpret and process customer parts requirements for agricultural machinery and equipment, leaving no stone unturned to deliver a result.
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- Manage all aspects of parts sales, including sourcing, ordering, and invoicing.
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- Maintain strong product knowledge and provide professional, timely customer service.
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- Develop and sustain positive customer and freight provider relationships.
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- Accurately record and follow up on customer enquiries and leads.
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- Monitor stock levels, ensure cleanliness and saleable condition, and participate in stocktakes.
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- Assist with freight administration and loading/unloading using a forklift.
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- Track customer trends and communicate insights to the Parts Manager.
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- Ensure compliance with company policies, health and safety standards, and workplace procedures.
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- Support additional tasks and participate in training as reasonably requested.
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ABOUT YOU:

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- Previous Parts experience within the Agricultural industry (which will put you straight to the top of the list!)
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- An understanding of,



or a background in Agriculture will be highly regarded
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- Excellent customer service and communication skills
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- Ability to quickly learn our in-house computer programs
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- Working knowledge of the Microsoft Office suite of programs
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- A preparedness to work outside of normal business hours if required
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- Forklift licence is highly desirable
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In return, we can offer you:

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- An attractive remuneration package and staff discounts

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- Career opportunities through ongoing development opportunities, in-house and with John Deere
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- Opportunity to become a nationally recognised John Deere Certified Technician!
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- A rewarding and stable career with a family-owned Australian business
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- A spot in a genuinely, caring team who build up one another for success
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OUR COMPANY

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Honeycombes Sales and Service is an established Australian owned company and leading distributor of Agricultural, Lawn & Garden, Trucks, and Industrial machinery. Over the course of 110 years, our team has evolved to encompass seven (7) full-service branches throughout North Queensland, supplying and supporting our customers through industry leading products and innovative solutions.

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We believe inmaking it easy for customers, so they can focus on what they do best.

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This is a unique opportunity for an experienced Parts Interpreter to join our team.

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Honeycombes Sales and Service value diversity and inclusion. We encourage all suitable applicants to apply for our role.

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Connect with us on social media or check us out at

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Please note, the successful candidate will be required to participate in drug and alcohol testing.

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📌 Parts Interpreter - Agricultural Equipment (Cairns Regional)
🏢 Honeycombes Sales and Service
📍 Cairns Regional