Job Description

As the first point of contact you will actively contribute to a positive customer experience to our NTI team, whilst providing administration and coordination support to the People & Capability function. Based from our spectacular offices at Brisbane Quarter (300 George St), you will be an integral part of our People & Capability team (along with our other Coodinators/Receptionists).

Key responsibilities include: n

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- Be a first point of call for our team members who have enquiries
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- Work in a team of coordinators/receptionists to cover the reception function when needed
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- Support our people operations with employment documentation creation, recruitment support, and onboard and off boarding tasks
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- Use your fun and creative side to help organise our social events (fun runs, trivia events, our weekly Friday afternoon drinks, Christmas/Easter activities etc).
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- Varied administration tasks (both regular and ad-hoc) using Microsoft Office, particularly Word and Excel
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- Being an integral part of our wider people and capability team to support our team at NTI
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Are youthe person we are looking for? nn
- Experience in administration or customer service excellence
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- Exceptional communication skills,



with an articulate, friendly and professional phone manner
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- A positive attitude and proactive, solutions-focused approach
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- Resilient, with the ability to handle difficult calls politely and confidently
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- Strong attention to detail with the ability to maintain confidentiality
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- A fun and creative side to support our highly engaged workforce!
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Why you’ll love NTI! n

NTI is a market leader in the specialist insurance industry, boasting over 50 years’ experience, and backed by two of Australia’s largest insurers (CGU and Vero). With consistently high Engagement Scores we are a recognised Best Employer and offer a wide range of perks including:

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- Annual KPI driven incentive program with a potential of up to 15% of your annual package
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- Up to 50% discount on a large range of personal insurance products
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- Access to discounts on over 350 retailers across Australia
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- Additional leave and superannuation to reward tenure
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- Being part of a great team, where no two days are the same and we make sure we have fun along the way.
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📌 Coordinator / Receptionist (Brisbane)
🏢 NTI
📍 Brisbane