Job Description

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BE PART OF HISTORY! Embrace the free-spirited femininity of Chloé in our new Sydney boutique! We're seeking a Sales Associate to embody our brand and create a truly exceptional shopping destination.

HOW WILL YOU MAKE AN IMPACT? n

A Chloé Sales Associate is an ambassador of the Maison, who actively welcomes every guest into the Chloé family. Your role is to act as a trusted advisor and a reliable team player that thrives to provide the most seamless client experience whilst delivering sales productivity.

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- Client Relationship Management:
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- Cultivate and maintain strong, lasting relationships with Chloé clients through personalised service and proactive communication.
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- Utilise CRM tools and strategies to identify, engage, and retain high-potential clients, driving sales and achieving targets.
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- Proactively manage client appointments and follow up on inquiries to ensure exceptional customer satisfaction.
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- Omnichannel Business Partnership:
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- Serve as a brand ambassador, demonstrating expert knowledge of Chloé products and services across all channels.
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- Drive sales by mastering omnichannel tools and providing seamless customer experiences.
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- Actively participate in training and commercial activities, supporting the team in achieving boutique and individual goals.
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- Operational Excellence:
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- Maintain a luxurious and inviting store environment,



adhering to visual merchandising standards and brand guidelines.
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- Ensure efficient after-sales processes, proactively addressing client concerns and resolving issues promptly.
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- Support the management team in daily operations, including inventory management, loss prevention, and compliance with Richemont policies.
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nHOW WILL YOU EXPERIENCE SUCCESS WITH US? nn
- An experienced Sales Associate / Stylist with a proven track record in luxury retail.
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- A strong team player with excellent communication and interpersonal skills.
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- A results-oriented individual with a passion for exceeding targets.
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- Deep understanding of CRM strategies and clienteling techniques.
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- An individual committed to providing exceptional customer service and building lasting relationships.
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- Strong operational skills and attention to detail.
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HOW DO WE KEEP YOU SMILING? n

As a significant member of the Chloé community, you are also part of a much bigger family at Richemont. We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and career development.

Your Journey With Us n

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers:

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- Initial screening call with Richemont Talent Team
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- Interview with the Hiring Manager
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- Interview with the HR Manager
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- Interview with the Regional Team
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📌 Sales Associate (Sydney)
🏢 chloe
📍 Sydney