Job Description

Student Support & Administration Officer | n

Full time, Tuesday to Saturday, split across our Blacktown and Liverpool campuses. You’ll be the first point of contact for students — the person who makes their experience smooth from enquiry through to graduation.

What you’ll do n

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- Greet and assist students at reception, in person, by phone and email
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- Handle enrolments, student records and database entry (e.g. aXcelerate/VETtrak)
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- Support students with course questions, timetables, USI and payment queries
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- Assist trainers with classroom setup, resources and attendance
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- General admin: filing, ordering supplies, keeping the campus organised
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- Escalate student welfare or academic concerns to the right staff member
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About you nn
- Previous admin,



reception or customer service experience (education sector a plus)
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- Warm, patient manner — you enjoy helping people
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- Solid written and verbal English; confident with Microsoft Office
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- Organised and able to juggle a busy front desk
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- Available Tuesday to Saturday and willing to work across both campuses
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- (Second language such as Arabic, Hindi or Punjabi highly regarded)
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- Working with Children Check (or willing to obtain)
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What we offer nn
- Sunday and Monday off — beat the weekday commute
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- Supportive team and genuine training on our systems
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- Career development / study opportunities
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📌 Student Support & Administration Officer | (Sydney)
🏢 First Aid Coach Sydney
📍 Sydney