Location: Sydney, Canberra or Adelaide
Work model: On-site
Employment: Full-time or part time
Start: ASAP
Salary: Flexible – based on experience
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We’re working with a leading Australian professional services organisation that is investing heavily in technology and AI. They are looking for Technology & AI Trainers to help staff get the most out of new and existing systems.
The role n
You’ll be responsible for delivering practical technology training and supporting users across the business. This will include:
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- Delivering face-to-face training, workshops, webinars and 1-on-1 sessions
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- Training staff on AI tools and practical AI use
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- Training users across Microsoft Office / Microsoft 365, including advanced functions
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- Supporting users across business applications and internal systems
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- Providing training and support across document management and practice management systems
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- Creating training guides, FAQs and other user documentation
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- Troubleshooting user issues and escalating technical problems where required
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- Supporting new technology and system rollouts
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- Gathering user feedback and working with technology teams to improve adoption
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About you n
We’re looking for someone with a background in technology, software or IT training who is confident working with both technical and non-technical users.
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You’ll ideally have:
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- Strong experience delivering technology/software training
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- Excellent communication and presentation skills
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- Good Microsoft Office / Microsoft 365 knowledge
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- User support and troubleshooting experience
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- Experience creating training materials and documentation
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- Knowledge or practical experience with AI tools
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- A friendly and patient approach to working with users
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Desirable: Legal or professional services experience, FileSite, Aderant, iManage, LMS, legal technology, document automation or digital transformation experience.
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This is a training and technology adoption role rather than a developer or traditional helpdesk position.
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📌 Technology and AI Trainer (Adelaide)
🏢 JobsTrackR
📍 Adelaide
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