Job Description

About the Opportunity n

Do you enjoy solving problems, supporting people and getting the most out of technology?

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Based at Council’s Portland Office, we’re looking for an Information Systems Officer to join our Information Technology team and play a key role in supporting the systems and services that keep Council running.

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No two days will be the same. You’ll work across the helpdesk, support staff, maintain Microsoft 365 and technology systems, support Council applications, develop reports and contribute to technology projects — giving you the opportunity to build your skills across a broad range of IT and information services.

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If you’re technically minded, enjoy a challenge and like seeing the results of your work, we’d love to hear from you.

What you need to Succeed n

You’ll enjoy figuring things out, helping people and making technology work for people and the organisation. You’ll be comfortable moving between day-to-day support and longer-term projects,



and you won’t be afraid to get stuck in.

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- A solid understanding of IT, information systems and Microsoft 365.
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- Strong troubleshooting and problem-solving skills.
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- A customer-focused approach and the ability to explain technology clearly.
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- Positive organisation and the ability to juggle competing priorities.
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- Attention to detail when managing systems, data and documentation.
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- Initiative, curiosity and a willingness to learn.
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- The ability to work independently and as part of a small team.
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- Experience with managing and supporting an IT helpdesk.
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- Experience in system administration, information systems, corporate reporting will be highly regarded.
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For further information on the position please refer to the Position Description .

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📌 Information Systems Officer (Portland)
🏢 Glenelg Shire Council
📍 Portland