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- Casual full-time role with an immediate start.
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- Free onsite parking and close to public transport
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- Be an integral part of Excelsia's life-transforming global Christian learning community.
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About the Role n
To be successful in this role, candidates must have demonstrated hands-on Learning Management System (LMS) administration experience, preferably with Moodle or Totara, and experience managing support operations in a higher education or similar environment.
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Primary responsibilities include:
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- Serve as the subject matter expert (SME), system owner, and first point of contact in relation to the student LMS.
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- Manage and support Excelsia's learning management systems (LMS), including ExO and Turnitin, and provide assistance and training to staff and students in their effective use.
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- Consult with relevant staff to tailor the LMS to provide online learning content across Schools and Departments, in line with program requirements.
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- Assist with maintaining quality requirements including writing and updating procedures and forms, relevant to the LMS and student systems.
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Selection Criteria nn
- Respect the Christian mission of Excelsia University College.
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- Full Australian Working Rights.
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- Demonstrated experience administering and managing Learning Management Systems (LMS), particularly Moodle and/or Totara,
including system configuration, troubleshooting, reporting, and user support.
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Qualifications:
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- A tertiary qualification in a relevant discipline or equivalent combination of relevant experience and education and/or training is desirable.
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Skills and Capabilities:
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- Strong technical understanding of LMS platforms, particularly Moodle and/or Totara.
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- Demonstrated ability to support and enable academic staff in effectively using LMS technologies to facilitate learning, teaching and student engagement.
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- Experience administering and managing Zendesk or similar ticketing platforms, including reporting, workflow management and performance monitoring.
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- Strong stakeholder engagement and communication skills
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- Robust problem-solving and customer service skills with a focus on user experience and continuous improvement
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- Demonstrated experience leading and coordinating offshore support team
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About Us n
Excelsia University College was founded in 1983 as Australia's first Christian arts college and, together with Indiana Wesleyan University, we are part of a global Christian learning community with big plans to take Christian higher education to the next level in Australia and the Asia-Pacific region for undergraduate and postgraduate students.
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This full-time position is based in Pennant Hills.
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📌 Casual Learning Systems Administrator (Sydney)
🏢 Excelsia University College
📍 Sydney
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