Job Description
AFCA, Australia’s independent financial ombudsman, invites applications for a Senior Ombudsman in Banking & Finance. The role leads a team of Ombudsmen and Adjudicators to deliver fair, independent decisions on complex disputes between financial firms and consumers.
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You will shape policy, mentor staff, and contribute to AFCA’s strategic initiatives in a collaborative, inclusive workplace. The position emphasizes strong legal qualifications, governance, and the ability to drive change while
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📌 Senior Ombudsman -- Banking & Finance: Lead & Shape Fairness (Sydney)
🏢 AFCA
📍 Sydney