Job Description

To provide high-quality chairside support to clinicians and deliver warm, efficient front-desk service, ensuring every patient has a secure, positive experience from first call to follow-up.

Key responsibilities n

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- Provide four-handed chairside assistance across general, orthodontic and periodontal procedures
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- Prepare and turn over surgeries; set up instruments, materials and trays
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- Reprocess instruments in line with AS 5369:2023 and ADA Infection Prevention and Control Guidelines; maintain steriliser logs and batch tracking
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- Take and record radiographs where licensed; assist with scans, impressions and photos
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- Maintain accurate clinical notes and charting as directed
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- Monitor stock levels and expiry dates; assist with ordering and stock audits
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- Support perio surgery set-up and ortho appointments (bonding, adjustments, debonds)
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- Greet patients and manage the reception area professionally
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- Manage appointment book to maximise productivity and minimise gaps
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- Answer calls,



emails and SMS enquiries promptly
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About you nn
- Certificate III in Dental Assisting (or willingness to complete as trainee)
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- Sound knowledge of infection control procedures
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- Excellent communication and customer service skills
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- Strong organisation and multitasking ability
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- Current Working with Children Check, National Police Check, and vaccinations per Victorian health requirements (incl. Hepatitis B)
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- Current First Aid / CPR
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- Certificate IV in Dental Assisting (Radiography / Dental Practice Administration) – desirable
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- Experience with Dolphin, Dental4Windows, Core Practice or similar software – desirable
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- HICAPS and health fund knowledge – desirable
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About us n

Tower Dental is a busy multidisciplinary practice in Deepdene, VIC offering general dentistry, orthodontics and periodontics.

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📌 Dental Nurse/Receptionist (Melbourne)
🏢 Tower Dental
📍 Melbourne