Job Description

Bundaberg, Queensland 4670, Australia A$80,015.1 - A$85,799.32

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Full-time Contract Entry Level

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Posted 28 Sep 2026

Description n

CQID is experiencing organisational growth across all services and seeking suitable candidates for a range of positions.

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CQID is one of the largest employers of Aboriginal and Torres Strait Islander peoples in the Central Queensland region. Offering a broad range of service areas, with roles that serve our community across Rockhampton, Bundaberg, Emerald, Gladstone, Hervey Bay, Longreach, Maryborough and Woorabinda.

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A new organisational structure, designated HR team and the implementation of a new Workforce Strategy. Striving to support employees on their career journey is a priority and contributes us to being a Employer of Choice.

Purpose of the Position n

This role takes responsibility for finding family and kin to connect and reunify disconnected children, by executing and continually improving the Strong in Family & Culture Family Finding and Reunification procedures.

Responsibilities and Duties n

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- Provide case facilitations to the Strong in Family & Culture (SFC) in all aspects related to family finding and reunification
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- Using a variety of processes and mechanisms, diligently and proactively research, identify, locate and engage additional family, kin and significant others in the child/young person’s life.
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- Develop individualised family finding and reunification plans for approval by the Manager, and implement the plans to achieve timely results
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- Maintain excellent family finding (including genograms) and reunification client and family records, and report on progress and outcomes.
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- Establish and maintain positive and productive working relationships with colleagues, families and stakeholders
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- Contribute to the development of policies, procedures, and standards in relation to practice
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- Provide support to Solid in Family and Culture team members as appropriate for a case facilitator
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- Work always to advance the reputation of CQID and undertake additional relevant duties as required
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- Participate and contribute to the organisation’s compliance obligations under the ISO 9001:2015 Quality Management System and Human Services Quality Standards (HSQS)
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- At all times work within CQID’s Workplace Health & Safety Policies and Procedures
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- Other responsibilities as directed by the Manager/Team Leader
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Qualifications and Experience nn
- Holds a current C Class Queensland Driver's Licence
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- Current Working with Children Check, "Blue Card"
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- Holds or is willing to obtain a First Aid and CPR Certificate
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- Experience at successful service delivery to Aboriginal and Torres Strait Islander people
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- Qualifications or knowledge relating to Child Protection
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- Experienced in client engagement and case collaboration
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- Ability to work in a culturally safe and competent way
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- Excellent ability to communicate effectively and respectfully in varying settings such as with families,



children, stakeholders and colleagues; both verbal and written
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- Understanding of Human Services Quality Framework and Quality Assurance Processes
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- Ability to record information accurately through client management and genogram systems
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Skills and Attributes nn
- Aboriginal and/or Torres Strait Islander heritage – (Note: Non-Indigenous applicants will only be considered if no suitable Indigenous candidates are attracted in the first round of applicants)
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- Knowledge of the Child Protection Act 1999
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- Competent in use of Microsoft Office and client management system software
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- Physical ability to undertake job responsibilities, including the capacity to travel away from home to achieve family finding and reunification goals
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- Ability to communicate effectively; spoken and written Outcome orientated, self-starter, motivated and able to self-manage work tasks and achieve results
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- Demonstrable capacity to find family and achieve positive outcomes for children and families
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- Understanding and knowledge of the child protection system Strong advocate for children, young people and families
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- Thorough understanding of and ability to practice a strength based and culturally sensitive approach with children/youth, their parents and extended family/kin.
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- An awareness of Aboriginal and/or Torres Strait Islander culture and society, the issues relating to Aboriginal children and family welfare and the ability to effectively communicate with Aboriginal families.
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- Strong connection to and knowledge of local Indigenous Community
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📌 Strong in Family & Culture Facilitator (Coonarr)
🏢 Rgit Australia
📍 Coonarr