Job Description

Civium is seeking an experienced Receptionist to manage the front desk at our Braddon office. This is a busy role that requires strong customer service skills, sound judgement and the ability to stay organised while supporting clients, visitors and the wider team.

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At least two years’ experience in a reception or front-of-house role is essential. We kindly ask that you apply only if you meet this requirement.

About the role n

As the first point of contact for Civium, you will help ensure every client and visitor receives a professional welcome. You will also support the day-to-day running of the office through a range of administrative tasks.

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Your responsibilities will include:

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- Managing the reception desk and answering incoming calls
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- Responding to enquiries and directing matters to the appropriate team member
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- Welcoming clients and visitors and coordinating meeting rooms
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- Assisting with scheduling, correspondence and general administration
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- Maintaining accurate records and supporting compliance processes
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- Ordering office supplies
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- Identifying practical ways to improve office processes
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Location: Braddon, Canberra

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Civium is seeking an experienced Receptionist to manage the front desk at our Braddon office. This is a busy role that requires strong customer service skills, sound judgement and the ability to stay organised while supporting clients, visitors and the wider team.

n

At least two years’ experience in a reception or front-of-house role is essential. We kindly ask that you apply only if you meet this requirement.

About the role n

As the first point of contact for Civium, you will help ensure every client and visitor receives a professional welcome.



You will also support the day-to-day running of the office through a range of administrative tasks.

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Your responsibilities will include:

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n
- Managing the reception desk and answering incoming calls
n
- Responding to enquiries and directing matters to the appropriate team member
n
- Welcoming clients and visitors and coordinating meeting rooms
n
- Assisting with scheduling, correspondence and general administration
n
- Maintaining accurate records and supporting compliance processes
n
- Ordering office supplies
n
- Identifying practical ways to improve office processes
n

About you n

To be considered for this role, you must have at least two years’ experience working as a Receptionist or in a comparable front-of-house role .

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You will also bring:

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- A qualified and confident phone manner
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- Strong customer service and communication skills
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- Excellent organisation and attention to detail
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- Confidence using databases and learning new systems
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- The ability to manage competing priorities in a busy office
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- Initiative, sound judgement and the ability to work independently
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What’s on offer nn
- Competitive salary
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- Employee Assistance Program
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- Staff rewards and shopping discounts
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- Wellbeing days
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- A supportive team that values the contribution of reception
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To apply, please submit your résumé and a cover letter outlining your reception experience and suitability for the role.

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Please note: If you have previously applied for this position, please do not submit another application.

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📌 Receptionist (Canberra)
🏢 CIVIUM
📍 Canberra