Customer Care Specialist - Newcastle (Full-Time)

Customer Care Specialist - Newcastle (Full-Time)

06 Oct
|
The Optical
|
Newcastle

06 Oct

The Optical

Newcastle

Job Description

Blackwoods in Newcastle, NSW is seeking a Customer Care Consultant for a full time, 12-month role. You will deliver friendly service by phone and email, address inquiries, and resolve issues within set timeframes while leveraging customer data to identify service needs and upsell opportunities.

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Ideal candidates have call centre experience (preferred) and demonstrate a customer-focused mindset with strong verbal and written communication skills.

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📌 Customer Care Specialist - Newcastle (Full-Time)
🏢 The Optical
📍 Newcastle

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