Job Description

Medical Receptionist/ Medical Administration n

Regional Plastic Surgery is seeking an experienced Medical Receptionist to provide administrative support for a specialist Plastic and Reconstructive Surgery practice. The practice comprises four Specialist Plastic and Reconstructive Surgeons and operates predominantly through a telehealth model, with multiple operating lists each month supported by a proportionate volume of pre-operative, post-operative and other clinical consultations. This is a full-time, work-from-home position (5 days per week). The successful applicant will have primary responsibility for the day-to-day administration of the practice and will need to be comfortable working independently.

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Key responsibilities

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Managing patient enquiries, appointments and telehealth consultations

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Coordinating surgical bookings across multiple operating lists each month

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Liaising with patients, surgeons, hospitals, anaesthetists and other healthcare providers

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Managing referrals, correspondence and clinical documentation

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Preparing surgical quotations and assisting patients with administrative aspects of their planned procedures

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Managing practice emails, telephone enquiries and administrative tasks

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Maintaining accurate patient records and ensuring administrative tasks are followed through to completion

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Supporting the surgeons with the productive coordination of their private clinical practice

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About you

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Have recent experience in an administrative role within a doctor's private practice

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Be highly organised, reliable and able to manage competing priorities

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Be motivated and responsible, with excellent attention to detail

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Be confident working independently and taking responsibility for the completion of tasks

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Have excellent written and verbal communication skills

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Be comfortable communicating with patients undergoing surgical treatment

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Have experience with ECLIPSE and claiming with Medicare, Health funds and DVA

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Be an Australian citizen

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Experience with Xestro practice management software would be an advantage but is not essential

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📌 Medical Receptionist/ Medical Administration (Harman)
🏢 Regional Plastic Surgery
📍 Harman