Job Description

$85,000 + Super
Permanent or 12-Month Contract
Eagle Farm | Free Parking | 1 Day WFH

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We are currently recruiting two Kronos Support Officers to join the Payroll Operations team of a large, well-established organisation based in Eagle Farm.

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There is one permanent full-time role and one 12-month contract opportunity , both with an October start.

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This role is ideal for someone with experience in Payroll, Time & Attendance or Kronos / UKG support who enjoys helping managers and employees resolve day-to-day timekeeping issues.

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Importantly, this is not a technical Kronos configuration role .

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You will be supporting the business with timecards, exceptions, Time & Attendance queries and general Kronos assistance, while helping ensure payroll information is accurate and processed on time.

What You’ll Be Doing n

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- Assisting managers and employees with timecards and exceptions
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- Troubleshooting day-to-day Time & Attendance issues
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- Responding to support tickets, emails and phone enquiries
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- Providing one-on-one support and training to Kronos users
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- Reviewing timecards and identifying errors or discrepancies
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- Supporting fortnightly Time & Attendance payroll processes
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- Running and reviewing Time & Attendance reports
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- Helping managers with rostering and other Kronos end-user functions
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- Working closely with Payroll, HR and other internal teams
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What We’re Looking For n

You will ideally have:

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- Experience in Time & Attendance, Payroll or Workforce Management
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- Previous exposure to Kronos / UKG or a similar Time & Attendance system
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- Experience supporting managers and employees with system or payroll-related queries
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- A good understanding of timecards, exceptions and payroll deadlines
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- Strong communication and customer service skills
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- Excellent attention to detail
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- The ability to manage competing priorities
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- A confident, patient and helpful approach when supporting users
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- Experience in a medium-to-large organisation will be highly regarded.
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- Knowledge of payroll legislation, industrial awards or enterprise agreements would also be beneficial.
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What’s On Offer nn
- $85,000 + super
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- Permanent and 12-month contract opportunities
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- 1 day working from home each week
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- Free onsite parking
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- Versatile start and finish times
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- Supportive Payroll Operations team
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- October commencement
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If you have experience across Kronos, UKG, Payroll or Time & Attendance and enjoy supporting people and solving day-to-day system issues, we would love to hear from you.

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📌 Kronos Support Officer | Payroll & Time & Attendance (Brisbane)
🏢 Humanistiqs
📍 Brisbane