Customer Experience Lead - Automotive Repair & Service (Harman)

Customer Experience Lead - Automotive Repair & Service (Harman)

06 Oct
|
Drive Group Australia
|
Harman

06 Oct

Drive Group Australia

Harman

Job Description

Drive Group Australia is seeking a Customer Experience Officer to join our automotive team in Hume/ACT. This full time role focuses on front-of-house administration and delivering exceptional customer service to our clients during the repair journey.

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You will greet customers, provide timely updates via phone, SMS or email, book drop-offs and pickups, and collaborate with production, parts and estimating teams to minimise delays.

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📌 Customer Experience Lead - Automotive Repair & Service (Harman)
🏢 Drive Group Australia
📍 Harman

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