Job Description

This is an excellent opportunity to start with an Organisation Of Choice on a great contract start!!!

About the role n

We are seeking an experienced, pragmatic, and outcomes-driven Scrum Master to join a high-performing Digital programme with one of the most exciting organisations going around!!! In this role, you will lead an internal backend development squad delivering crucial new B2B eCommerce capabilities within a contemporary, headless technology stack.

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You will play a pivotal role in managing delivery flow, removing impediments, and coordinating critical dependencies across internal microservice teams and an external frontend agency partner.

Key responsibilities n

Lead all core Scrum/Kanban ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Refinement, and Retrospectives) ensuring clear focus, actionable outcomes, and shared accountability

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Actively identify and manage cross-functional dependencies between internal backend squads and the external agency building the frontend portal

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Partner closely with Senior Product Owners and Project Managers to support backlog prioritization, capacity planning, sizing, and release tracking

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Proactively unblock the team, resolve conflicts, and escape risks early to maintain high delivery confidence against strict target deployment dates

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Maintain pristine delivery tracking in Jira/Azure DevOps and provide decision-ready reporting on team velocity, throughput, and release readiness

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Promote continuous improvement, foster a psychologically safe culture, and use metrics to build sustainable team velocity and predictability

About you n

Proven senior level experience as a Scrum Master within complex, cross-functional tech environments

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Prior experience delivering digital, headless eCommerce platforms, microservice architecture updates, or complex multi-system integrations

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Demonstrated ability managing complex cross-team dependencies and third-party vendor/agency delivery schedules

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Proficiency in Jira, Azure DevOps, Confluence, or equivalent Agile management suites

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A calm, proactive, and resilient communicator who builds trust easily and brings clarity to ambiguous or fast-moving environments

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📌 Scrum Master (Melbourne)
🏢 GCP Australia IT
📍 Melbourne