Job Description

About AECC n

AECC is the trusted education consultants for international students looking to open their world by studying overseas. We are a global organisation, with our head office based in Melbourne, Australia. AECC is the world leader in international education with a number of related business lines including student placement into education providers across all sectors, as well visa and migration services to international students.

Role Purpose n

Reporting to the Student Placement Manager at the Melbourne branchyou will be responsible for providingstudent placement support and visa guidance to AECC Global international students for the Indian sub-continent studentmarkethere in Australia

What Does This Opportunity Mean for You n

We receive a large number of enquiries from our students. You will be responsible for counselling these enquiries and selling our services, over the phone, email & in person.

n

Your responsibilities will include, but not be limited to:

n

n
- Deliver high quality customer service/experience by understanding and meeting students’ needs
n
- Focus on growing the IndianSubcontinent student market
n
- Achieve excellent customer service by proactively responding to student queries and guiding them on their study and visa needs.
n
- Achieve individual student placement target by applying effective sales conversion techniques
n
- Tracking and managing lead (enquiries)



and student life cycle pipeline on company Customer Relationship Management platform
n
- Increase referrals from existing students and other student communities/events
n
- Engagement activitieswith education institution representatives
n
- Team skills and solid relationship-building skills.
n
- Other related tasks as required by the business
n

Skills and Attributes Required n

This role is heavily customer and sales focused in the International Education sector. You will be required to have thefollowing experience/skills:

n

n
- Fluent in any one regional language either-Hindi/Punjabi/Gujarati/Telegu etc and English. Additional fluency in other regional languages will be highly preferred
n
- A minimumof 1-2 years experience in the International Education Industry
n
- QEAC Certified candidates would be preferred
n
- Valid Australian visa with full time work rights (An active 485 visa or Permanent Residents only)
n
- Be customer-centric and can work in a cross-cultural environment
n
- Understand the needs of international students
n
- Proven track record of strong sales achievement
n
- Excellent communication skills - written, verbal, interpersonal
n
- Demonstrated team player
n
- Experience in using Customer Relationship Management platforms
n

Other Information n

Candidates who have prior education counselling experience will be highly regarded.

n

Attractive salary packages based on experience + incentives and bonuses

n

#J-18808-Ljbffr

📌 Education Consultant - Indian Subcontinent (AECC - Australia) (Melbourne)
🏢 AECC Holdings Pty
📍 Melbourne