Job Description

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Yamaha Financial Services Pty Ltd – Wetherill Park NSW

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As a Business Analyst, you will work across major technology initiatives, ensuring business requirements are clearly defined, solutions are validated, and change is delivered effectively. Acting as a key link between business and technology teams, you will support governance, testing, and continuous improvement across a complex transformation portfolio.

Key responsibilities Business Analysis & Delivery n

Lead end-to-end requirements activities across ERP (D365 F&O;), Salesforce and lending platforms (LOS/LMS).

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Produce high-quality artefacts including BRDs, FRDs, user stories, process maps (BPMN), data mappings and RTMs.

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Facilitate workshops and discovery sessions with cross-functional stakeholders including Credit, Risk, Finance, Compliance, Insurance, Sales and Operations.

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Conduct gap analysis, define functional and non-functional requirements, and support solution design.

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Support QA and UAT activities including test planning, defect triage and business sign-off.

Program & Change Governance n

Partner with Project Managers to manage scope, delivery risks and dependencies.

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Maintain requirements backlogs and support Agile delivery where applicable.

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Support vendor engagements including SOWs and acceptance criteria.

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Contribute to change governance, prioritisation and benefits realisation tracking.

Platforms & Transformation Initiatives ERP Replacement n

– support finance process design, integrations, master data governance and cutover planning.

Salesforce Programs n

– capture requirements across Sales, Service and Experience Cloud and support integration with core platforms.





Loan Origination & Management Systems n

– document requirements across credit decisioning, underwriting, KYC/AML, servicing and regulatory reporting.

Data, Integration & Compliance n

Document integration requirements (APIs, batch processes and data flows).

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Capture non-functional requirements including security, privacy, performance and scalability.

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Ensure alignment with Australian regulatory frameworks (Privacy Act, AML/CTF) and US financial services cyber expectations (NIST, SOC2, GLBA, FFIEC).

Working with Offshore Teams n

Collaborate with offshore development teams in India delivering bespoke systems

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Provide clear specifications and coordinate design reviews, testing and release readiness across time zones.

What You Bring n

5–8+ years’ experience as a Business Analyst in financial services.

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Experience supporting large technology transformation programs.

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Exposure to ERP, Salesforce or lending platforms.

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Experience working with offshore technology teams.

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Strong skills in requirements documentation, process modelling (BPMN) and stakeholder engagement.

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Experience using tools such as Jira, Confluence or Azure DevOps.

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Tertiary qualifications in Business, Information Systems or similar (IIBA certification advantageous).

Why Join Us? n

This is a great opportunity to help shape a recent role, improve reporting processes, and build meaningful insights that support business performance, this role offers 130K plus super.

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By applying, you acknowledge and agree that your personal information will be collected and handled in accordance with our privacy policy located on our website (privacy).

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📌 Business Analyst (Sydney)
🏢 Yamaha Financial Services
📍 Sydney