Tax Nuggets Academy is a tax knowledge platform built for Australian SME accountants and tax practitioners. The Customer Experience Manager will own the end-to-end customer journey, from onboarding calls and webinars to advising on AI usage, acting as fractional Head of Learning.
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This remote role in Australia focuses on crafting learning pathways, handling product questions, spotting upsell signals, and shaping the customer experience playbook as the team scales.
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📌 Remote Tax Experience Lead & Learning Architect (City of Gold Coast)
🏢 Pointer Strategy
📍 City of Gold Coast
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