Are you an enthusiastic and detail-oriented individual with a passion for the financial industry? We are seeking a dynamic Banking Assistant to join our team at Ausure Unified Insurance Brokers (Suncorp Bank Agency) in Gatton, QLD. This is an excellent chance for someone who is customer-focused, organized, and eager to grow within a reputable financial institution.
Key Responsibilities: n
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Provide excellent customer service to clients, addressing inquiries and resolving issues in a timely and professional manner.
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Assist clients with account-related transactions, inquiries, and account maintenance.
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Transaction Processing: nn
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Process various banking transactions, including deposits, withdrawals, transfers, and payments.
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Ensure accuracy and compliance with banking policies and procedures.
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Documentation and Record-Keeping: nn
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Maintain accurate and organised records of customer transactions and account activities.
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Assist in preparing and updating customer account documentation.
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Product Knowledge: nn
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Stay informed about the bank's products and services to effectively assist customers in choosing the best options for their financial needs.
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Team Collaboration: nn
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Work collaboratively with other team members to achieve team goals and uphold a positive and supportive work environment.
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Qualifications and Skills: nn
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Previous experience in banking or a related field is preferred but not mandatory.
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Excellent communication and interpersonal skills.
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Strong attention to detail and accuracy.
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Basic knowledge of banking products and services.
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Ability to adapt to a fast-paced work environment.
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Proficiency in computer applications and banking software.
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Education: nn
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High school diploma or equivalent. Additional education in finance or related fields is a plus.
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Remuneration & Future Outlook n
The remuneration package will be discussed with individual candidates and will vary depending on experience.
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This is an entry level role, however there are opportunities to progress to work in our insurance brokerage business for the right candidate.
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We are considering applicants looking for full time or School hours (5 days) employment.