Job Description

The work we do matters

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We protect and defend our customers and communities by providing the most comprehensive range of cyber security professional services in the region.

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With more than 1,400 team members across Australia, Current Zealand, the UK and US, we are a leading force in cyber security, offering services from strategy, GRC, managed security services, cloud security, digital forensics and cyber education.

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If you’re ready to work with teammates that get you, a leader that supports you and customers that need you, then you’re ready for CyberCX.

How you will make an impact n

Own and support customer cloud environments, troubleshooting issues and delivering solutions that keep critical systems online.

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Day to day you will: n

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- Address and resolve incidents and service requests
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- Manage and develop relationships with customers, stakeholders and third parties/vendors.
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- Manage and monitor all systems ensuring the highest levels of availability
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- Take ownership of support request and releases
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- Ensure customers continue to follow the standard process
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- Create monthly customer status reporting on the monthly service agreements
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- Provision and configure cloud-based resources to manage customer environments
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- Be proactive in customer environments, applying skills and technical brilliance
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- Apply DevOps processes & methodologies as required

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Skills & Qualifications n

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- Tertiary qualification in Computer Science or a related discipline desirable
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- Microsoft Azure and/or M365 certifications advantageous
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- At least 1 years’ experience in IT engineering / operations or similar field
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- Knowledge in one or more of the following technologies is ideal
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- Able to work autonomously and use initiative to achieve desired outcomes
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- Able to explore new challenges, and know when guidance from someone with more domain experience is required
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Microsoft Azure & M365 Security Services including: n

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- Microsoft Sentinel
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- Microsoft Defender Suite
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- Microsoft Purview / Information Protection
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- Azure/M365 Security Workloads
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- Azure AD & Identity Governance
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- Modern Endpoint Management (Windows 10 / 11, Intune, AutoPilot, Enterprise Mobility)
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- Microsoft Azure Cloud Platforms
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- Microsoft Azure Application Development
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- Azure DevOps or DevSecOps
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- Azure Security Services
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- Terraform

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Please note that due to the nature of this role, it is a mandatory requirement that all applicants are Australian citizens with the ability to hold an Australian Security Clearance.

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📌 CyberCX - Microsoft Cloud Engineer (Sydney)
🏢 Accenture
📍 Sydney