Job Description

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Manse Medical Ballarat is looking for a friendly, organised and motivated part-time Medical Receptionist/Administrator to join our administration team.

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We are a growing specialist medical practice providing sleep and respiratory services across multiple locations in Victoria. Our team is passionate about providing a high standard of care while creating a welcoming and supportive experience for our patients.

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This is a varied role suited to someone who enjoys working with people, can confidently manage competing priorities and is happy to jump in and support the team wherever needed.

About the role n

As part of our administration team, you will often be the first point of contact for our patients and play an important role in keeping the day-to-day operations of the practice running smoothly. Your responsibilities will include:

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- Welcoming patients and providing a friendly and skilled experience
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- Managing incoming phone calls, emails and patient enquiries
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- Scheduling and coordinating appointments across multiple clinicians, services and locations
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- Managing referrals and maintaining accurate patient information
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- Processing patient accounts and payments
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- Supporting clinicians with day-to-day administrative requirements
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- Scanning, filing and managing medical correspondence and documentation
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- Liaising with patients, referring practices, hospitals and other healthcare providers
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- Assisting with general administration and other tasks as required
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- Working collaboratively with our wider administration and clinical teams
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About you n

We are looking for someone who is approachable,



reliable and enjoys being part of a busy team. You will ideally have:

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- Previous experience in medical reception, medical administration or a similar customer-facing role
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- Excellent written and verbal communication skills
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- Strong organisational skills and attention to detail
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- Confidence managing multiple tasks and changing priorities
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- Good computer skills and the ability to learn new systems quickly
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- A professional and friendly approach when communicating with patients and staff members
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- The ability to work both independently and as part of a team
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- A willingness to learn and take on new responsibilities
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- A calm and practical approach when working in a busy setting
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- Experience using Zedmed or other medical practice management software would be highly regarded, however training can be provided for the right person
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What we offer n

At Manse Medical, no two days are exactly the same. You will be joining a supportive team and working across a range of administrative functions within a growing specialist medical practice.

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We value people who are willing to learn, contribute ideas and work together to provide the best possible experience for our patients and clinicians.

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You will have the opportunity to develop your skills across different areas of medical administration and become an important part of our wider team.

Hours n

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- This position is based at our Ballarat practice and is part-time, 3-4 days per week.
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- Our current office hours are Monday to Friday, 8:30am - 5:00pm.
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- Flexibility to work across different weekdays is required.
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📌 Medical Receptionist/Administrator | Manse Medical (Mount Pleasant)
🏢 Mansemedical
📍 Mount Pleasant