Job Description

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About Burger Urge Burger Urge has been serving up delicious, juicy burgers for over 19 years, and we're now 32 venues strong!

Burger Urge Venue Manager | Greenhills n

Burger Urge Greenhills is looking for an experienced, hands‑on Venue Manager to lead our team, deliver exceptional guest experiences, and build a positive, high‑performing culture. If you're a leader who thrives in a fast‑paced workplace, loves developing people, and is passionate about operational excellence, we'd love to hear from you.

Why You'll Love Working With Us n

At Burger Urge, we believe great people create great experiences. When you join The Urge, you'll enjoy:

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- Generous staff discounts on Burger Urge food
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- Ongoing training and development to help you grow your career
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- Genuine opportunities for internal progression across our growing network
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- A supportive, fun, and energetic team culture
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The Role n

Responsibilities

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- Leading, coaching, and developing a high-performing team
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- Creating an exceptional customer experience every shift
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- Driving sales, labour, and cost performance to achieve business targets
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- Managing rostering, recruitment, onboarding, and team development
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- Maintaining outstanding food safety, hygiene, and compliance standards
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- Overseeing inventory, stock control, ordering,



and cost management
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- Ensuring the venue is clean, organised, and operating to Burger Urge standards
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- Handling customer feedback and resolving issues professionally
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- Implementing local marketing initiatives and supporting business growth
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- Building a positive team culture focused on accountability, performance, and fun
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You’ll lead from the front, inspire your team, and play a key role in the continued success of the restaurant.

What We're Looking For n

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- Previous experience as a Venue Manager, Restaurant Manager, or Assistant Venue Manager ready to step up
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- Strong leadership, coaching, and people development skills
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- A proven track record of delivering exceptional customer service
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- Experience managing labour, food costs, and key business metrics
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- Ability to thrive in a fast‑paced, high‑volume hospitality environment
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- Positive, resilient, and solutions‑focused attitude
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- Flexible availability, including evenings, weekends, and public holidays
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- Current Food Safety Supervisor Certificate (or willingness to obtain)
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- Current RSA certification (or willingness to obtain)
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Ready to lead your own venue? Apply now and join The Urge!

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📌 Venue Manager| Greenhills - East Maitland (2440)
🏢 Burger Urge
📍 2440