Job Description

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Purpose As a Workplace Experience and Hospitality Executive, you will curate exceptional, 5-star experiences for tenants, visitors, and stakeholders. Reporting to leadership, you will seamlessly combine daily F&B; operations, premium concierge hospitality, and proactive workplace services, ensuring our office setting radiates convenience, community, and the prestigious hospitality Accor is celebrated for. The successful candidate will be hired on a 12-month fixed-term contract with an option to extend in line with the contractual agreement.

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Primary Responsibilities Proactively welcome tenants and visitors, offering premium concierge and personalised lobby services. Deliver exceptional food and beverage services in conference rooms, ensuring impeccable set-ups. Provide table service for beverages in adjacent executive lounge areas to enhance the experience. Co-ordinate daily workplace operations,



tenant activation initiatives, and community-building events. Liaise with preferred suppliers to identify opportunities for service innovation. Respond promptly to tenant feedback, maintaining the asset's premium operating standards.

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Skills and Experience Strong hospitality or hotel background with experience in premium food and beverage service. Demonstrated experience in a customer-facing, concierge, or luxury guest services role. Proven capability in co-ordinating and planning events with seamless operational delivery. Excellent communication skills with a genuine passion for curating personalised customer experiences. All successful candidates will be required to hold a valid National Police Check

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📌 Senior Workplace Experience Lead - Sydney Cbd
🏢 CBRE Asia Pacific
📍 Sydney