Job Description

As Group Service Manager, you'll be responsible for the full-service operation across 7 premium and emerging brands — driving performance, developing your team and delivering an outstanding customer experience every single day. The brands include Ford, Kia, Mitsubishi, Deepal, Foton, GMSV and Renault.

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- Lead, mentor and develop your service team to hit and exceed targets
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- Drive workshop efficiency, productivity and profitability
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- Own the customer experience from first contact to vehicle collection
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- Manage department financials, labour rates and cost controls
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- Work closely with the Managers and senior leadership team
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- Build a culture where performance is expected and excellence is celebrated
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nAbout you n
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- Proven experience as a Service Manager role in automotive
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- A leader who sets the standard and holds the team to it
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- Strong commercial acumen and an eye for the numbers
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- Exceptional communication skills with customers and staff alike
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- Someone who thrives in a fast-paced, multi-brand setting
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nAbout us n
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Gateway Automotive Group is one of Wollongong's fastest growing dealer groups with 7 brands and a leadership team that invests in its people.

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📌 Group Service Manager (Wollongong)
🏢 Gateway Automotive Group
📍 Wollongong