Job Description

Phone Consultant / Appointment Setter – Property Investment (Remote) n

PHONE CONSULTANT / APPOINTMENT SETTER — PROPERTY INVESTMENT **REMOTE**

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Sydney-based | Part-time | 20–30 hours per week | Base + uncapped performance incentives

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Shift options: 9:00AM–1:00PM or 3:00PM–7:00PM

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Experienced on the phone, but don't want a full-time role?

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You know how to build rapport quickly, qualify properly, handle hesitation and confidently move the right person to the next step.

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You may have worked in property, mortgage broking, financial services, insurance, education, solar, recruitment or another phone-based sales environment.

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But you may no longer want a traditional five-day-a-week sales role.

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Perhaps you're returning to the workforce. Maybe you have family commitments, run something of your own on the side, or simply want a role that gives you flexibility without sacrificing the opportunity to earn well.

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Ace Property Team is looking for an experienced part-time Phone Consultant / Appointment Setter to turn outbound enquiries into qualified leads for our Growth Strategist to call and turn into a booking.

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This is not an admin or customer-service position.

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It is a genuine sales role with clear expectations, measurable KPIs and meaningful performance incentives.

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The Role

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You will speak with people who have already enquired about property investment, understand their situation, determine whether there is a genuine fit and confidently book qualified prospects into another call with our experienced Growth Strategist, ultimately to set up a booking for a Strategy Session with our Senior Growth Strategists.

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You will be provided with inbound leads, systems, scripts, training, coaching and support.

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Your job is to bring the consistency, judgement, urgency and follow-up required to turn those opportunities into quality appointments.

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This role can be performed remotely; however, remote working arrangements will be considered on an individual basis based on the candidate's experience, suitability and ability to perform effectively in the role.

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Your responsibilities will include:

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Responding quickly to new inbound property-investment enquiries

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Building genuine rapport with working Australians over the phone

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Understanding their motivation,



financial position, timing and decision-making situation

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Qualifying whether they are suitable for the next stage of our process

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Booking quality Discovery Calls into our Growth Strategists' calendars

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Following up prospects who aren't ready to book on the first conversation

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Protecting appointment attendance through confirmations and structured follow-up

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Handling common questions and hesitation confidently

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Maintaining accurate CRM notes, lead stages and next actions

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Knowing your numbers and taking ownership when performance drops

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The Scoreboard

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This isn't a role where success is measured by sitting at a desk for eight hours.

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We care about outcomes.

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Your performance will be measured against clear KPIs including:

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Speed to contact

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Quality conversations

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Qualified Discovery Sessions booked

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Follow-up discipline

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CRM accuracy

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If you're good at what you do, the scoreboard should work in your favour.

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The Opportunity

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Hourly rate: $35.43 per hour + uncapped performance incentives.

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The better the quality and consistency of the appointments you generate, the more you can earn.

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For someone who wants flexibility but still enjoys sales, targets and being financially rewarded for performance, this can be a very attractive role.

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There is also a genuine pathway into client strategy, senior sales or leadership for proven performers who eventually want to take on more.

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You'll Be A Strong Fit If You:

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Have previous experience in appointment setting, phone sales, lead qualification or consultative sales

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Can demonstrate your previous performance with actual numbers and results

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Are confident spending most of your working hours on the phone

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Build rapport naturally without sounding scripted

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Can ask direct financial and qualification questions respectfully

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Understand that positive salespeople follow up rather than waiting for prospects to call them back

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Are organised and disciplined with CRM and follow-up

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Can take direct feedback without becoming defensive

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Stay consistent even when you've had a difficult call or difficult day

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Like having clear targets and knowing exactly where you stand

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Want flexibility without giving up the ability to earn performance-based income

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Can reliably commit to either the 9:00AM–1:00PM or 3:00PM–7:00PM shift

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If working remotely, have a professional, quiet working environment and can maintain a high level of accountability and performance without direct supervision

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Property or financial-services experience is advantageous, but proven phone performance matters more.

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This Role Probably Isn't For You If You:

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Are primarily looking for an easy part-time job

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Prefer administration or customer service over sales

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Don't enjoy spending significant time on the phone

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Need constant encouragement to make calls or follow up leads

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Avoid asking prospects for a commitment

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Blame the leads before looking at your own activity and follow-up

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Want a role where nobody looks closely at your numbers

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About Ace Property Team

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We're a growing Australian property-investment business helping everyday Australians make better long-term financial decisions through property.

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We take what we do seriously.

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That means strong systems, clear expectations, proper training, accountability and a team that genuinely cares about getting clients the right outcome.

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We're not looking for someone to simply fill a seat.

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We're looking for an experienced phone operator who wants part-time flexibility, enjoys performing and still wants to be rewarded when they're good at what they do.

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If that sounds like you, we'd like to hear from you.

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How to Apply!

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If you’d like to be considered for this position, please submit your resume via SEEK and complete the short set of questions via VideoAsk: fk5w86l8k.

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We look forward to hearing from you and learning more about your experience!

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📌 Phone Consultant / Appointment Setter - Property Investment (Remote) (Sydney)
🏢 Ace Property Team
📍 Sydney