Job Description

Manufacturing Quality AU Subject Matter Expert (SME)- SAP Role Summary n

The Manufacturing Quality AU SME provides functional expertise and business process knowledge for the ANZ SAP S/4 implementation. Working with the Stream Lead, project team, and business stakeholders, the role supports end-to-end process and system design, documents and validates business requirements, and contributes to readiness, testing, and adoption across the project lifecycle.

Key Responsibilities n

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- Provide Manufacturing Quality domain SME input across design, build, and deployment.
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- Document and validate current-state processes and business requirements (including pain points/opportunities).
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- Support future-state process and solution design aligned to SAP S/4 and business needs.
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- Participate in workshops/design discussions; review and validate proposed process/system changes.
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- Support issue and risk management within the stream (process, data, solution), including escalation where required.
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- Contribute to testing (scenario input, execution support, defect triage, outcome validation).
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- Support change and readiness activities (process documentation, training inputs, communications, adoption support).
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- Maintain strong stakeholder relationships and provide regular updates to the Stream Lead.
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- Work in line with Kraft Heinz Food Safety, Environmental, Health and Safety, Ethics, and Human Resources policies and uphold Kraft Heinz values.
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Skills and Experience nn
- Bachelor’s degree.
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- Experience in process improvement and/or project, transformation, or system-related initiatives.
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- Able to document requirements and processes and translate business needs into practical solutions with cross-functional stakeholders.
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- Experience supporting workshops and delivery activities (e.g., testing, training, implementation).
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- Comfortable working in a changing workplace with competing priorities.
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- SAP/ERP or large-scale system implementation experience is advantageous.
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- Strong Manufacturing Quality functional knowledge; effective communicator and collaborator in a matrix environment.
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- Strong problem-solving skills and ability to manage priorities and timelines.
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- Ability to travel on a routine basis.
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Freshwater

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Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.

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📌 Manufacturing Quality AU SME - SAP (Melbourne)
🏢 KraftHeinz
📍 Melbourne