Job Description

Sharp & Carter is partnering with a well-established organisation based in Dandenong South to recruit a Front Office Coordinator on a permanent basis.

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As the first point of contact for the business, you will play an important role in creating a warm, professional and welcoming experience for customers and visitors. More than a traditional reception role, this position offers plenty of variety across front office coordination, customer service and broader administration.

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Working closely with multiple internal teams, this opportunity will suit someone who enjoys working with people, takes pride in delivering exceptional service and is confident taking ownership of a busy front-of-house environment.

Key Responsibilities: n

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- Act as the first point of contact for customers and visitors
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- Manage incoming phone calls, emails and general enquiries
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- Provide a professional and welcoming front-of-house experience
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- Provide general administrative support across the business
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- Coordinate and respond to customer enquiries
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- Maintain accurate records across internal systems and CRM platforms
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- Monitor and triage enquiries
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- Work collaboratively with multiple internal teams
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- Take ownership of the front office and manage competing priorities throughout the day
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The Opportunity: n

Sharp & Carter is partnering with a well-established organisation based in Dandenong South to recruit a Front Office Coordinator on a permanent basis.

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As the first point of contact for the business,



you will play an important role in creating a warm, professional and welcoming experience for customers and visitors. More than a traditional reception role, this position offers plenty of variety across front office coordination, customer service and broader administration.

n

Working closely with multiple internal teams, this opportunity will suit someone who enjoys working with people, takes pride in delivering exceptional service and is confident taking ownership of a busy front-of-house environment.

About You: n

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- Previous experience within reception, administration, customer service or hospitality
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- A confident, professional and approachable communication style
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- Strong organisational skills and attention to detail
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- Ability to remain calm and professional when handling challenging enquiries
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- Comfortable working autonomously and taking initiative
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- Ability to manage multiple priorities within a busy environment
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- Strong written and verbal communication skills
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- Proficiency across Microsoft Office and general business systems
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- Experience using CRM or customer service platforms such as Freshdesk, HubSpot or similar will be highly regarded
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What's on Offer: nn
- Permanent, full-time opportunity
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- Dandenong South location
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- Varied role across front office, customer service and administration
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- Opportunity to take ownership and make the position your own
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- Supportive and cooperative team environment
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📌 Front Office Coordinator (Dandenong)
🏢 Sharp & Carter
📍 Dandenong