Job Description

Job Description: n

We are seeking a motivated and customer-focused Customer Service Representative to support clients within the travel industry . This role is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in learning the travel business while delivering exceptional service.

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As a Customer Service Representative, you will assist clients with travel-related inquiries, provide guidance throughout the booking process, and ensure a positive experience from start to finish.

Key Responsibilities: n

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- Respond to customer inquiries via phone and email
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- Assist clients with travel planning, reservations, and general questions
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- Provide accurate information regarding destinations, policies, and procedures
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- Maintain clear and skilled communication with clients
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- Follow company guidelines and service standards
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- Document interactions and updates as needed Qualifications: n n
- Strong communication and interpersonal skills
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- Customer service experience preferred (not required)
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- Ability to work independently and manage time effectively
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- Comfortable using computers, email, and online systems
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- Detail-oriented with a positive, solution-focused attitude
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- Interest in the travel industry is a plus
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What We Offer: n

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- Training and ongoing support
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- Flexible work options (part or full time)
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- Growth opportunities within the travel industry
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- Supportive and collaborative team environment
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📌 Customer Service Representative (Travel Industry) (Margaret River)
🏢 Hjbtravels
📍 Margaret River