Job Description

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Turn great customer service into a career with a difference!

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AtHutcheon & Pearce, we’re more than just a dealership. We’re proud partners of the iconicJohn Deerebrand, supporting the people and businesses that keep Australia moving.

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We’re looking for aService Advisorwho loves working with people, thrives on keeping things organised, and takes pride in getting the details right.

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If you’ve got strong customer service and administration skills — and you’re ready to bring them into an exciting, hands‑on industry — we’d love to hear from you.

What will you be doing? n

You’ll be at the heart of our service operation, connecting customers with our technicians and making sure every job runs smoothly from booking through to completion.

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Your day will include:

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- Building robust relationships with customers and understanding their service needs
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- Preparing clear, accurate and competitive service quotes
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- Booking jobs and managing the workshop schedule
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- Coordinating with technicians to keep jobs progressing and customers informed
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- Managing warranty claims and product improvement campaigns
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- Reviewing repair orders and preparing accurate service invoices
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- Keeping customers updated throughout the service process
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- Monitoring service performance and using data to identify opportunities to improve
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- Helping create an exceptional customer experience, every time
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What are we looking for? n

We’re looking for someone who isorganised, personable and proactive— someone who enjoys dealing with customers and is just as comfortable managing the administration behind the scenes.

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You’ll bring:

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- Strong customer service and communication skills
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- Excellent administration and organisational skills
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- High attention to detail and the ability to manage multiple priorities
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- Confidence using Microsoft Office, spreadsheets and business systems
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- A positive,



practical and solutions-focused attitude
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- The ability to work effectively as part of a busy team
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Experience inagriculture, construction, mining or automotivewould be highly regarded.

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You don’t necessarily need to be trade qualified —industry knowledge and mechanical understanding are a bonus, not a must.What matters most is your ability to look after customers, stay organised and keep things moving.

Why Hutcheon & Pearce? n

This is an opportunity to build a career with a respected regional business and work alongside some of the best people in the industry.

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- Participation in ourmonthly incentive scheme
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- A Monday–Friday work week
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- Staff discounts onJohn Deere parts, products, toys and merchandise
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- A supportive team environment
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- Ongoing opportunities to learn, develop and grow your career
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- The opportunity to work with an iconic global brand
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Ready to make a move? n

If you’re a customer-focused administrator who loves being organised, solving problems and making things happen,this could be the role for you.

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Bring your skills to Hutcheon & Pearce and become part of a team that keeps our customers — and their businesses — moving.

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Hutcheon & Pearce , the largest Australian family-owned John Deere dealership, with a rich history, spanning over 70 years across NSW. We proudly operate out of 20 locations and are committed to providing quality service in the Construction / Forestry / Agricultural / Lifestyle industry. As a leading provider of John Deere equipment, we’re committed to providing top-notch equipment, exceptional after‑sales support, and outstanding service to our customers.

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Hutcheon & Pearce are an inclusive employer. We strive to reflect the communities in which surround us, as a result we welcome and encourage applications from skilled people from all walks of life

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📌 Service Advisor (Wedderburn)
🏢 Hutcheon & Pearce
📍 Wedderburn