Job Description

FOH Manager or Restaurant Manager, Waitstaff n

An established Asian cuisine formal dining restaurant in Canberra is seeking an experienced and motivated FOH Manager / Restaurant Manager to lead our front-of-house team and oversee daily restaurant operations.

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We are looking for a confident hospitality professional who is passionate about exceptional service, strong team leadership and creating a memorable guest experience.

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An established Asian cuisine formal dining restaurant in Canberra is seeking an experienced and motivated FOH Manager / Restaurant Manager to lead our front-of-house team and oversee daily restaurant operations.

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We are looking for a confident hospitality professional who is passionate about exceptional service, strong team leadership and creating a memorable guest experience.

About the role n

You will be responsible for leading the front-of-house operation and maintaining consistently high standards across service, staff performance and overall guest experience.

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Key responsibilities include:

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Leading and managing the FOH team during service

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Training, mentoring and developing FOH staff

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Maintaining high standards of professional and attentive customer service

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Managing reservations, table allocations and guest enquiries

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Handling guest feedback and resolving issues professionally

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Preparing and managing staff rosters

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Monitoring labour costs and assisting with wage control

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Working closely with the Head Chef and kitchen team to ensure smooth service and collaborate to boost the sale

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Maintaining strong communication between FOH and BOH

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Managing opening and closing procedures

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Overseeing beverage stock, ordering and inventory

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Maintaining presentation, cleanliness and service standards throughout the venue

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Supporting functions, events and promotional activities

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Identifying opportunities to improve sales, service and repeat business

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Creating a positive, professional and accountable team culture

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About you n

The successful candidate will ideally have:

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Previous experience as a Restaurant Manager, FOH Manager, Assistant Restaurant Manager or in a similar hospitality leadership role

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Experience in a formal, premium or fine dining environment

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Strong leadership and people-management skills

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Excellent communication and customer service skills

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The ability to remain organised and composed during busy services

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Robust attention to detail and high service standards

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A good understanding of restaurant operations, labour management and cost control

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A proactive and hands-on approach to leadership

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Strong problem-solving skills

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Availability to work evenings and weekends as required

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Wine, cocktail, beverage management and function experience will be highly regarded.

What we offer n

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A key leadership role within an established Canberra restaurant

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Competitive salary based on experience

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A supportive and professional working environment

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Opportunity to contribute to the growth and direction of the business

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Long-term career opportunity for the right candidate

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We are looking for someone who takes pride in hospitality, enjoys leading a team and is confident taking ownership of front-of-house operations.

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📌 FOH Manager or Restaurant Manager, Waitstaff (Harman)
🏢 The “Q” Dining
📍 Harman