Job Description

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- Drive service contract growth across ANZ.
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- Ensure all contracts and pricing agreements comply with legal, regulatory, and company standards.
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- Ensuring contractual service obligations are met.
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- Analyse service contract pricing performance, margins, and market trends, recommending adjustments to optimise profitability.
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- Drive the service contract review process to ensure contracts remain current, compliant and commercially sound.
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- Support bids, tenders and proposals by ensuring service contract terms are competitive and compliant.
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- Work with Customer Solutions Leads to monitor field-based service KPIs.
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- Provide customer-facing support to the sales team on contract value propositions and benefits.
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Your Mission nn
- Drive service contract growth across ANZ.
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- Ensure all contracts and pricing agreements comply with legal, regulatory, and company standards.
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- Ensuring contractual service obligations are met.
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- Analyse service contract pricing performance, margins, and market trends, recommending adjustments to optimise profitability.
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- Drive the service contract review process to ensure contracts remain current, compliant and commercially sound.
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- Support bids,



tenders and proposals by ensuring service contract terms are competitive and compliant.
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- Work with Customer Solutions Leads to monitor field-based service KPIs.
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- Provide customer-facing support to the sales team on contract value propositions and benefits.
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Your Talents nn
- Tertiary qualifications in Business, Health studies or similar.
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- Experience selling to multiple stakeholders in the medical device sector, including service contracts.
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- Extensive experience managing large field-based service teams; minimum five years preferred.
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- Experience in SAP and Salesforce is essential.
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Your Benefits nn
- Leave Benefits (Annual Leave, Sick Leave, Parental Leave, etc.)
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- Birthday Benefits
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- Transport Allowance (if applicable to role)
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- Onsite Parking
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- Accessibility to Public Transport
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- Flexible Work Arrangements
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- Wellness Programs and Activities
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- Professional Development Opportunities
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- Global Exposure & Business Travel Opportunities (if applicable to role)
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- All other statutory advantages
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📌 Customer Solutions Manager ANZ (m/f/d) (Sydney)
🏢 KARL STORZ
📍 Sydney